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How To Not Get Screwed On eBay Motors, From The Horse's Mouth
(Ed Note: The auction wizards at eBay Motors have been following the saga of McFly, the Once and Future Hyundai Owner. Because neither eBay nor Jalopnik want you to get screwed, we asked the 'Bay for some buying tips.)
With more than three million vehicles sold on eBay Motors to date, and a car selling every minute, eBay is one of the world's largest automotive marketplaces. The site brings together a huge community of buyers and sellers every day. Where else would you go to find a Tesla Roadster, a Porschefied Subaru WRX STI, a 1952 Studebaker pickup, and a Back to the Future DeLorean, all on the same day and in the same place?
Think about that for a second: three million sales. With turnover like that, there are bound to be anomalies like the recent Hyundai case. Still, there are protections in place on the site that help foster trust between buyers and sellers. Some of these protections are common knowledge; some aren't. To that end, here are some tips for prospective buyers:
Do Your Homework
1. Know what you're purchasing. We recommend seeing the car in person, but even so, rolled odometers or past accidents often hide under a veneer of shiny paint. That's why eBay offers free vehicle history reports on every eligible car and truck listing. We also highly recommend having an unbiased professional check out the car. If necessary, the site can faciliate such a check-out.
2. Know who you're dealing with. One of the best tools for eBay users is the feedback reputation system. It's basically a seller's rap sheet, and it allows buyers to avoid a scene from The Goods by viewing ratings and comments on the history of a potential seller. (Tip: If the dude is wearing a plaid blazer and wants you to check out his excellent Thundercougarfalconbird, he probably shouldn't be trusted.)
3. Communicate with the seller. Contacting the seller through the eBay Motors platform before bidding is one of the best ways to avoid sticky situations. Sellers should be prepared to answer questions and be up front about the vehicle's cosmetic and mechanical condition. (If not, the vehicle history report will probably narc on them anyway.)
4. Grab the title. It's always a good idea to see a copy of the vehicle's title before committing to a purchase. If the title has Wite-Out on it, run screaming.
5. Use common sense. This is perhaps the most important tip. Don't get carried away by wishful thinking or passion — no matter what the car is, another example will eventually come along, and not buying something hurts a lot less than losing thousands of dollars. Basically, you just need to use common sense — if it seems too good to be true, it probably is. (That rocket-powered, $1500-Buy-It-Now Jaguar D-Type that Steve McQueen once owned and flew to the moon in? Probably not real.) Use good sense and patience to sniff out any potential problems.
Protect Yourself
1. Never use Western Union, MoneyGram, or any other instant cash-transfer method to pay for a vehicle. This sort of thing is cool if you're buying a SlapChop (or in for a Cash4Gold transaction), but not with a car. If you decide to pay in cash, do so in person, and be sure to get a written record of your transaction. (Also, bring a friend that works out. When it comes to transaction security, too much muscle is never enough.)
2. Check to see if the vehicle you want to buy is covered by the eBay Motors Vehicle Purchase Protection Plan. You can find out in the “Buy Safely” section of the listing. Most vehicles are covered, and those eligible are protected for up to $50,000. (In order to be covered by the plan, eligible transactions must be made on the eBay Motors platform. In other words, if you found a car on eBay and purchased it in some other manner — say, going to the seller's house and offering him a briefcase of unmarked bills before the auction end — it doesn't count.)
These tips aren't a guarantee, but keeping them in mind will go a long way toward assuring a trustworthy, legitimate transaction on eBay. Happy bidding!
Image Credits: XKCD, Demotivateus
The author of this post can be contacted at tips@jalopnik.com
If you’ve been using the Internet, and specifically email, for any length of time, then by now you’re most likely aware of most of the common email scams that exist online. Dean covered the five most common email scams, so if you aren’t familiar with them, then please take the time to read his thorough article.
Beyond just basic email scams, there are other methods that scammers use to defraud people of their money through the Internet. Today, I would like to examine five additional Internet scams that are very commonplace, but unfortunately not quite as many people are aware of them.
These are scams that trip up the most people every year and lead to a substantial financial loss. Take the time to read through and understand these scams so that you never find yourself a victim of them.
Nigerian Scams Revisited
I remember watching a documentary a few years ago that detailed how scammers, usually located in third world countries, set up computer clusters connected to the Internet and send out thousands of Nigerian scam emails every day.
The name of the scam comes from the original form of this scam, which consisted of emails outlining a situation in Nigeria that required a massive transfer of money from that country into the United States for safety. For assisting with the money transfer, the recipient of the email is promised a percentage of the transfer amount, usually totaling hundreds of thousands of dollars to a few million.
Once this came became widely known, it immediately evolved and continues to evolve even today. It now takes a very wide variety of forms including the elderly sick person looking to transfer their entire estate into your bank account.
Then there is one of my personal favorites, the young woman in danger who is seeking a savior to help her – and of course she has a very large sum of money to offer as a reward. Here is an email from “Miss Diana” of West Africa, who has a DC worth $5.9 million, and is seeking to escape her country and live in the United States.
The scammers put together storylines and plots that appeal to the basic human emotions of greed, goodwill and love. In some cases they almost always reference God in some way – in an effort to appeal to western Christian values. In the end, the many variations of the Nigerian scam end in only one place if you offer up any of your contact information or, even worse, your bank account information – an empty bank account.
Scammed By A Counterfeit Website
The second most common Internet scam is email phishing. Dean mentioned this in his article (fake links in emails to banks or Paypal), and MUO covered SonicWALL, which can detect phishing emails. However, did you know that even if you don’t click on a fake link and you follow the advice to type in your bank or Paypal’s URL directly into the browser, that the site could still be counterfeit?
It’s true. If you visit the wrong website or download the wrong file from an infected email attachment, you could end up with malware on your PC that specifically targets a browser security flaw. Internet Explorer seems to be the most vulnerable to these. The Malware basically re-routes your browser URL query to a different page than the domain that you typed in.
Because the scammer has altered the DNS settings for a specific website or hijacks your browser, it’s very hard to realize that you’re actually visiting a counterfeit version of the site you intended to visit. How do you prevent such a scenario from happening to you?
First, run MalwareBytes religiously. Second, keep your browser fully patched and updated. And finally, be vigilant about anything on the website that seems a bit odd. Thankfully, most major banks are catching on to this problem and are starting to incorporate a unique image of your choosing into the login process. Each time you log in, the website asks you to confirm the image. If the website doesn’t ask you to confirm, or it’s the wrong image, then you know you may be visiting a counterfeit site.
Three Major eBay Scams
While the Nigerian scams and phishing emails with fake links are the two most common Internet scams, the popularity of eBay over the past decade has led to another whole family of Internet scams. There are three significant scams that you should be aware of if you’re an eBay user. The first is a scam that targets eBay sellers, and it involves the scam artist obtaining a matching broken item that’s identical to the item that you’re selling. Often, such scam artists will actually purchase one right off eBay that’s in need of repairs or otherwise has some damage to it at a fraction of the cost of a new one.
Then they will purchase your identical item, which is in perfect condition. They’ll make payment to you, receive your item, and then email you to say that the item was damaged in shipment. Often, they’ll threaten to give you negative feedback (a hard thing to deal with as an eBay seller). Many sellers simply cave and send a full refund, and the scammer returns the damaged item, keeping the working item for themselves.
Protect yourself from this scam by either requiring your buyers to purchase shipping insurance, or doing what the seller in the above example did and put in writing that all sales are final, and no returns are accepted.
The insurance option is the best approach because it removes all liability from you as the seller. If the buyer claims that the device was damaged in shipment, it’s up to them to prove it to the postal service, and face fraud charges if they are found lying.
The second common eBay scam is the Auto Scam. The Motors section of eBay is a bustling auto marketplace where huge volumes of sales take place every day. Unfortunately, because these are big ticket items, and because the financial transactions on eBay are not very secure for buyers, the marketplace is very attractive to con artists.
The con is very simple. First, they list a very popular big-ticket auto that they actually don’t even have. Sometimes they’ll even just steal photos from other listings.
Now, I don’t know if the listing above is authentic or not, but I offer the listing as an example of how much money is at stake. If you really want this car and you don’t live near enough to inspect it, you might be willing to cough up payment, or even a partial payment, at the end of the sale. Don’t do it. There are far too many examples where people have sent in a significant chunk of change, and the seller simply disappeared without a trace. Never bid on an auto on eBay Motors unless an on-site inspection by you or a third party on your behalf is agreed upon.
The last eBay scam is shown above. As a seller, you’ll get used to notifications from eBay, and sometimes it’s easy to assume they’re all authentic. Scammers will scour completed eBay sales and then send these fraudulent emails to the seller, as though it’s from eBay’s automated system. The goal of the email is to get you to click on the link and log into your eBay account. The moment you do – your eBay account and all financial information contained therein, is compromised.
Have you ever been “taken in” by an Internet scam? Do you know of any other popular Internet fraud or scams that are floating around out there? Let readers know in the comments section below.
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Don't you hate it when you write a whole message here, then ebay has an error when you click 'Post Message', and you lose all that you have written? AHH. Always copy and paste your writing as a backup! Sorry, I just had to get that off my chest. Not sure if I can write this again at 1am. Well, here's the short of it…
A couple months ago, I was welcomed by ebay as a Bronze Powerseller. On my last invoice, I received a 15% discount. This past month, my 3-month sales have briefly dipped to $2,600, but will soon go beyond the $3,000 mark again in the coming week. I am still a Bronze Powerseller, but on this month's invoice, I did not receive a discount. Shouldn't I still receive the discount if my Powerseller status has not been revoked during a short decline in sales?
